AutocollectSpectrum

Automating Balance Collection Using Technology Platform, Seamless Messaging and Decision Support Rules for Effective Processing

TRADITIONAL MEASURES

The current collections process of individual and/or company balances owed are done via representative calls and series of letters sent to the debtor. More so, the results of such efforts lead to NO RESPONSE, imposing further action of reporting to credit bureaus or starting other legal procedures. This is an extremely time consuming and costly process. It takes 60 to 90 days for obtaining results on these collection activities, and costs several hours of man power and postage.


AUTOMATED SOLUTION

AutoCollectSpectrum automates the traditional collection methods of standard mail delivery and costly representative phone calls, to a more elaborate, seamless, cost effective auto collection process. The automated collection methods with use of Technology Platform, Decisions Rules and Messaging such as Text, Secure Text, Email, Secure Email, Push notifications on Smart Phones and automated calls, allow seamless, consistent, proven results for balance collection. Our proprietary collection method, delivers traditional communication means of letters and calls via an automated messaging channel. The debtor is relentlessly followed up for balance collection through decision rules customizable by the user. The date, time, hour and frequency of calls is auto set-up and notifications are delivered to the debtor simultaneously via our messaging methods.


BENEFITS OF AutoCollectSpectrum

By eliminating representative involvement and automating the process, the collector reduces his/her cost and increases the chances of outstanding collections. Following extensive auto collection efforts of balance recovery, if the debtor is non-responsive, he/she can be reported to Credit Bureaus automatically and/or sent to Legal Department for further legal proceedings.

AutocollectSpectrum
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