SupportSpectrum

A complete client support module for

Client Management:

  • Clients profile management.
  • Clients application and services management.
  • Clients location wise hardware management.
  • Clients documents management.

Client Support Management:

  • Clients backup status management.
  • Client support ticket/issues management.
  • Client support tools download.
  • Help videos and manuals categorized and structured in tree view.
  • Knowledge Based Support System including FAQs and forum.
  • Auto update of application releases.
  • Auto update of database changes.

Client Notification Management:

  • Sending Newsletters to clients.
  • Pushing and displaying current news and events to clients within the application configured.
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